Wittels McInturff Palikovic has filed class actions against NordVPN in the U.S. District Court for the Northern District of California (Civil Action No. 24-2462) and Western District of North Carolina (Civil Action No. 24-277) on behalf of NordVPN’s customers nationwide.
The class action alleges that NordVPN uses deceptive and illegal “automatic renewal” practices to dupe customers into unknowingly paying for unwanted, pricey subscriptions to the NordVPN virtual private network and other services. The lawsuit further alleges that NordVPN’s practices, including its alleged practice of intentionally making it difficult for consumers to cancel their subscriptions once enrolled in NordVPN, constitute “dark patterns,” which are deceptive design practices that aim to manipulate consumers into taking certain actions and exploit known frailties in human cognitive processing. As a result, the lawsuit alleges that NordVPN customers paid tens of millions of dollars more than they would have if NordVPN had not used deceptive and illegal automatic renewal practices.
If you were a NordVPN customer who was charged for a subscription that you did not want, we urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
To read the class action complaints, click here (California) or here (North Carolina).