Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating complaints from California consumers regarding online race and event registration portal Active Network, LLC’s potentially fraudulent practice of using consumers’ credit card or other payment information to charge them $89.95 per year for an “ACTIVE Advantage” membership without their consent.
Active Advantage is Active Network’s supposedly premium membership program offering discounts for an automatically renewing subscription fee of $89.95 per year.
Upon investigation, evidence suggests that Active may have lured unsuspecting event registrants in California into ACTIVE Advantage subscription memberships by offering to waive the event’s “processing fee.”
According to complaints, Active then automatically enrolls consumers into an expensive annual subscription without their knowledge or consent. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of California customers of Active to recover unauthorized charges and other damages.
Active customers allege that they were not aware that, by registering for a race, reserving a space at a campground, or enrolling their children in educational programs, that their payment method would be charged, not just for the one-time event that they intended to purchase, but also for the $89 ACTIVE Advantage membership. Complaints also indicate that the membership would then automatically renew each year without consumers’ knowledge or consent.
As a result of these tactics, consumers who registered for events that partnered with active.com accuse the company of “fraud,” warn others to “beware of the sneaky way they charge you for a premium membership” and say Active Advantage is a “scam,” and that its auto-enrollment and auto-renewal practices are “shady,” “misleading,” “unethical,” and “in such bad faith.”
If you are located in California and were automatically enrolled into an Active Advantage subscription membership without your consent, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.