Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating numerous complaints regarding DraftKings’ practice of charging potentially illegal fees to consumers.
DraftKings offers a platform for sports betting, fantasy sports, and online casinos. The services it offers vary by state according to state law. Some states permit users to deposit money into their DraftKings account via credit card.
Consumers may unwittingly deposit funds into their DraftKings account by credit card without realizing that they will be charged with large cash advance fees and a high rate of interest on those cash advance fees. These fees can be substantial and DraftKings allegedly does not adequately disclose these fees before a customer makes a deposit.
DraftKings is likely aware of these fees but chooses not to disclose them in hopes that consumers will deposit funds into their DraftKings account unaware of the fees they may be charged. DraftKings is unwilling to return these potentially illegal fees after they are incurred by unwitting customers.
Customers have noted that when trying to resolve disputes with DraftKings, “[c]ustomer support is useless” and describe customer service as “brutal,” a “nightmare” to deal with, and “the absolute worst I’ve seen of any company my entire life.” Customers also allege the company “do[es] not care about their customers.” DraftKings currently has an “F” rating from the Better Business Bureau.
If you are or were previously a DraftKings customer that deposited fees into your DraftKings account by credit card, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.