Did Family Energy Promise You Savings, But You Ended Up Paying More for Electricity or Gas?
Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating potential claims against Family Energy relating to overcharges for electricity and natural gas and deceptive pricing practices.
If you switched to Family Energy expecting lower energy bills—but instead paid more—we want to hear from you.
What Is the Investigation About?
Family Energy markets itself as a provider that can help consumers save money on their energy bills. However, many consumers report the opposite.
According to complaints, customers may have been:
Promised lower rates than their local utility
Promised certain rates for electricity and/or natural gas, only to later be charged significantly higher rates—sometimes double or more of what the utility charged
Potential Overcharging Practices
Our investigation is focused on whether Family Energy charged consumers more than they reasonably expected or were led to believe. Some aspects of this may include:
Introductory or Teaser Rates
Customers may initially receive a low rate, only to be moved to a higher variable rate after a short period.
Above-Market Pricing
Some consumers report paying significantly more than their local utility rates, in some cases double or more.
Lack of Transparent Pricing
Customers may not be clearly informed:
When pricing will change
How variable rates are determined
What their future costs are likely to be
Potentially Unlawful Practices
We are investigating whether Family Energy’s conduct may violate state consumer protection laws, including laws prohibiting:
Deceptive marketing and misrepresentation
Failure to disclose material pricing terms
Unfair or excessive energy charges
Energy suppliers are required to provide clear and accurate information so consumers can make informed decisions. When they fail to do so, consumers may pay far more than expected.
Why This Matters
Electricity and gas are essential household services. Consumers rely on accurate pricing and honest marketing when choosing an energy provider.
When companies use misleading tactics or unclear pricing, consumers pay hundreds or even thousands more for energy each year than if they remained with their utility.
We Want to Hear From You
You may have a claim if:
You switched to Family Energy expecting savings but paid more than your utility
Your rates increased significantly after enrollment
You were told one price but charged another
Contact Wittels McInturff Palikovic
If you believe you were overcharged or misled by Family Energy, please contact us for a free consultation by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
There is no cost or obligation to speak with us.