Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating complaints from California consumers regarding pet monitoring company Whistle’s potentially illegal practice of using consumers’ credit card or other payment information to automatically renew customers of its GPS-enabled dog and pet tracking devices into monthly, annual, or 2-year paid subscription plans without their consent.
Upon investigation, evidence suggests that Whistle may have automatically enrolled or renewed California customers’ premium pet monitoring plans without the consumers’ knowledge. Evidence also suggests that Whistle may make it unreasonably difficult to cancel the autoenrollment or autorenewal. WMP has already filed class actions against companies that have engaged in similar deceptive subscription practices and may file similar lawsuits on behalf of California customers of Whistle to recover unauthorized charges and other damages.
Customer complaints indicate that Whistle has autorenewed customers without giving “fair warning prior to renewal of service,” and despite the fact that consumers have ceased using the service. Consumers describe Whistle as having “shady practices of not making it easy to cancel membership,” reporting that “canceling is a nightmare.”
If you are located in California and were automatically renewed by Whistle, we urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.