Wittels McInturff Palikovic (WMP) has filed a class action lawsuit against ExpressVPN in the U.S. District Court for the Northern District of Illinois (Civil Action No. 1:25-cv-08121) on behalf of ExpressVPN customers who were charged for illegal recurring subscriptions and prevented from canceling those subscriptions due to obstructive and exceedingly difficult cancellation processes.
What Is the ExpressVPN Lawsuit About?
The lawsuit alleges that ExpressVPN uses deceptive auto-renewal practices to trap consumers into recurring paid subscriptions without providing clear and conspicuous disclosures of what consumers are getting into. Once subscribed, consumers report serious difficulty canceling ExpressVPN subscriptions. The cancellation process involves confusing interfaces, repeated confirmation requests, and ineffective cancellation mechanisms.
What Are “Dark Patterns”?
According to the complaint, ExpressVPN uses “dark patterns”—user interface tricks that manipulate consumers into taking actions they wouldn’t have chosen to do absent those dark patterns. The dark patterns ExpressVPN uses include misleading prices, complicated navigation menus that make it hard to find cancellation options, and requiring multiple requests to confirm cancellation before it is accepted.
Who Is Eligible to Join the ExpressVPN Lawsuit?
If you have been charged by ExpressVPN without your consent, had trouble canceling an ExpressVPN subscription, or been denied a refund promised by ExpressVPN, you may be eligible to join this lawsuit. There is no cost or obligation to participate.
Contact a Class Action Attorney
If you were affected by ExpressVPN’s alleged illegal subscription practices, you are not alone! WMP is currently speaking with affected consumers nationwide. To speak with a class action attorney and receive a free case evaluation, click here, call (914) 775-8862, or email us at case@wittelslaw.com.
To read the class action complaint, please click here. To learn more about our other consumer protection efforts, click here.