Wittels McInturff Palikovic is investigating numerous complaints from Californians regarding Cerebral’s potentially illegal practice of automatically refilling customers’ prescriptions and charging recurring payments for Cerebral’s services without consumers’ consent. Complaints also indicate that Cerebral may make it difficult or confusing for users to cancel their automatically recurring charges.
Upon investigation, evidence suggests that Cerebral may have lured users seeking assistance with anxiety, depression, insominia, and ADHD into paid subscription plans unknowingly with misleading low-cost or free trials, deliberately hiding the fact that those trials will automatically convert into paid subscriptions. Evidence further suggests that customers who realize they are being charged without authorization are not able to quickly or easily cancel Cerebral. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of Cerebral users in California to recover unauthorized charges and other damages.
If you are or were previously a Cerebral customer and were surprised to by unauthorized charges or had trouble trying to cancel your membership, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.