Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating numerous complaints regarding Plagly’s potentially illegal practice of automatically enrolling customers in pricey paid plans and charging recurring payments without consumers’ consent. Consumers complain that once enrolled, Plagly makes it difficult and confusing to cancel those automatically renewing memberships to prevent consumers from stopping automatic payments to Plagly.
Upon investigation, evidence suggests that Plagly may have lured users into paid subscription plans, deliberately hiding the fact that those plans will automatically renew without further actions by consumers. Evidence further suggests that customers who realize they are being charged without authorization are not able to cancel the unauthorized subscriptions through Plagly. WMP has filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of Plagly users unwittingly roped into unwanted paid memberships to recover unauthorized charges and other damages.
Plagly offers allegedly free plagiarism detection, grammar checking, and citation generation software designed to help students, teachers, and professors. But consumers accuse Plagly of auto‑enrolling users into paid subscription plans, making it intentionally difficult to cancel their subscriptions. Consumers allege that Plagly refuses to cancel autorenewal once enrolled, and further refuses to refund unauthorized charges. Consumers claims that Plagly offers “no customer support,” is a “COMPLETE SCAM” and “COMPLETE LIE,” and there is “no way to cancel.” Consumers who try to cancel Plagly report that they are unable to cancel through the website, app, or customer service.
If you were enrolled in Plagly and were charged recurring payments without your knowledge or consent or found it unreasonably difficult to cancel your account, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.