Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating numerous complaints from consumers about Virtue Map’s potentially fraudulent practice of automatically enrolling customers in pricey paid plans, charging recurring payments without consumers’ consent, and making it difficult and confusing to cancel those automatically renewing memberships.
Upon investigation, evidence suggests that Virtue Map may have lured users into paid subscription plans, deliberately hiding the fact that those plans will automatically renew without further actions by consumers, and misleading customers about refunds and the ease of cancellation. Evidence further suggests that customers who realize they are being charged without authorization are not able to cancel the unauthorized subscriptions through Virtue Map. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of California Virtue Map customers unwittingly roped into unwanted paid memberships to recover unauthorized charges and other damages.
Virtue Map purports to provide daily tools, tactics, and techniques to reduce procrastination, boost confidence, and excel in all areas of life. But consumers accuse Virtue Map of making it intentionally difficult to cancel their subscriptions, reporting that Virtue Map, as part of a “complete money grab,” is “stealing money from people” and improperly charges customers “without permission for months.” Customers complain that “[t]here’s no where to check the account settings to make sure they don’t withdraw anything again,” “[y]ou cannot cancel the subscription in their app, website or in the apple appstore,” and when contacting Virtue Map to cancel, they “never got a reply.” Consumers call the company a “complete scam” and a “fraud,” alleging that “it is impossible to cancel the subscription.”
If Virtue Map charged you for recurring payments without your knowledge or consent, or if you found it unreasonably difficult to cancel your account, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.