Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.
Wittels McInturff Palikovic is investigating numerous complaints regarding Experian’s potentially unlawful practice of enrolling customers in automatically-renewing subscriptions without their knowledge or consent and then continuing to charge those customers without their permission.
Upon investigation, evidence suggests that Experian may have funneled users into paid subscription plans, including the Experian CreditWorks Premium plan, deliberately hiding the fact that those plans will automatically renew without further actions by consumers or that consumers even enrolled in a plan. Evidence further suggests that customers who realize they are being charged without authorization are not able to get refunded for their unwanted subscriptions. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits to recover unauthorized charges and other damages on behalf of Experian users unwittingly roped into unwanted paid memberships.
Consumers have complained that charges from Experian “just keep[] happening over and over,” and that customers were charged even though they “never entered [their] card info.” Other customers have complained that “Experian won’t let me log into my account to cancel my subscription,” and that consumers are charged even though they “did not sign up for their monthly service.”
If you are or were previously an Experian customer and you were charged without your knowledge or consent, had difficulty trying to cancel your membership, were not given an appropriate refund, or were not given the service you were promised, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.