Wittels McInturff Palikovic is investigating numerous complaints regarding TradingView’s potentially fraudulent practice of automatically enrolling customers in pricey paid plans after ostensibly free trials and charging recurring payments without consumers’ consent.
Upon investigation, evidence suggests that TradingView may have lured users into paid subscription plans unknowingly with misleading free trials, deliberately hiding the fact that those trials will automatically convert into paid subscriptions. Evidence further suggests that customers who realize they are being charged without authorization are not able to cancel the unauthorized subscriptions through TradingView. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of TradingView users unwittingly roped into unwanted paid memberships to recover unauthorized charges and other damages.
Although TradingView claims over 30 million consumers visit its website every month and touts its high rating from consumer reviews, complaints about TradingView paint a different picture. Consumers describe TradingView as a “scam,” a “fraud,” and accuse TradingView of “stealing my money.” These complaints allege, among other things, that the TradingView account cancellation process is intentionally designed to be difficult to navigate, that TradingView does not notify consumers that they are going to be charged for a year-long subscription when the free trial expires, and that consumers have trouble contacting TradingView’s customer service department and often must resort to submitting multiple tickets and complaining in online forums to get TradingView to pay attention to their questions, complaints, or requests to cancel their account. Furthermore, some consumers claim they have been charged by TradingView without ever signing up for an account.
If you were enrolled in a paid TradingView membership and were charged recurring payments or a large annual fee by TradingView without your knowledge or consent, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.