ProtonVPN Auto Enrollment Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding ProtonVPN’s potentially fraudulent practice of automatically enrolling customers in pricey paid plans and charging recurring payments without consumers’ consent, then making it impossible to cancel those automatically renewing memberships without downgrading the account and losing the functions they paid for.

Upon investigation, evidence suggests that ProtonVPN may have lured users into paid subscription plans, deliberately hiding the fact that those plans will automatically renew without further actions by consumers.  Evidence further suggests that customers who realize they are being charged without authorization are not able to cancel the unauthorized subscriptions through ProtonVPN without immediately losing the service that they already paid for in advance.  WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of ProtonVPN users unwittingly roped into unwanted paid memberships to recover unauthorized charges and other damages. 

Consumers accuse ProtonVPN of making it intentionally difficult to cancel their subscriptions.  Customers further say that when they dispute charges, ProtonVPN locks their accounts in retaliation, even though the customers do not receive refunds.  Because of these practices, consumers call ProtonVPN a “scam” and a “rip off,” describing ProtonVPN’s practices as “deceptive,” “malicious,” and “dishonest.”  Consumers who contact customer service at ProtonVPN accuse the company of not addressing concerns, alleging the company puts “profits before anything else.”  Consumers who do cancel ProtonVPN report that their access to the service is cut off immediately, even if they paid for additional months or weeks of service.  ProtonVPN supposedly gives consumers “credits” for future services for the unused time, but will not allow the consumer to maintain access to the VPN through the end of the paid period.  Consumers also say that ProtonVPN will not grant customers refunds for the paid time that they are unable to use.  Other consumers claim that although ProtonVPN has a 30 day money back guarantee, the company fails to honor that guarantee. 

If you were enrolled in ProtonVPN and were charged recurring payments without your knowledge or consent or found it unreasonably difficult to cancel your account, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

ExpressVPN Auto Enrollment Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding ExpressVPN’s potentially illegal practice of luring customers into paid subscriptions by offering “risk-free” no-cost trials that automatically renew into paid plans.  Consumers complain that once enrolled, ExpressVPN makes it difficult and confusing to cancel their automatically renewing memberships to prevent consumers from stopping automatic payments to ExpressVPN.

Upon investigation, evidence suggests that ExpressVPN may have designed the cancellation process so as to actually prevent ExpressVPN users from cancelling.  These deceptive design techniques include over-complicated navigation menus and requiring users to request cancellation multiple times before the cancellation is in fact processed.

Consumer complaints accuse ExpressVPN of using “sneaky” business practices designed to “trick people” into “paying even when they don’t want to.”  Customers accuse ExpressVPN of being “scammers” who will “steal your money and not give it back.”  Upon investigation, evidence suggests that consumers must request to cancel autorenewal at least three times before it is actually canceled, and some consumers report the autorenewal function was turned back on again after successfully disabling it.  Tactics like the ones used by ExpressVPN to prevent users from cancelling subscriptions have been named “dark patterns” by experts.

Consumers also complain that they did not know that their paid accounts would automatically renew, and some claim that they were charged by ExpressVPN despite never signing up for the service.  Other consumers claim that although ExpressVPN has a 30 day money back guarantee, the company fails to honor that guarantee.  Consumers further allege that even in instances where ExpressVPN promises to refund charges, the company fails to follow through and refund consumers’ money.  Consumers allege that ExpressVPN’s customer service department is difficult to contact, and that those consumers who complain have their accounts locked. 

If you are or were previously an ExpressVPN customer and you were charged without your knowledge or consent, or had difficulty trying to cancel your membership, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Surfshark Auto Enrollment Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Surfshark’s potentially fraudulent practice of automatically enrolling customers in pricey paid plans and charging recurring payments without consumers’ consent, then making it difficult and confusing to cancel those automatically renewing memberships to prevent consumers from stopping payments to Surfshark.

Upon investigation, evidence suggests that Surfshark may have lured users into paid subscription plans, deliberately hiding the fact that those plans will automatically renew without further actions by consumers.  Evidence further suggests that customers who realize they are being charged without authorization are not able to cancel the unauthorized subscriptions through Surfshark.  WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of Surfshark users unwittingly roped into unwanted paid memberships to recover unauthorized charges and other damages. 

Surfshark provides VPN and antivirus services that are intended to stop malware from infecting consumers’ computers, preventing privacy violations and identity theft.  But consumers accuse Surfshark of making it intentionally difficult to cancel their subscriptions—a criticism that Surfshark has acknowledged, claiming they are “working on making the cancellation process easier.”  Consumers accuse Surfshark customer service of refusing to cancel autorenewal and refusing to refund unintended charges and claim that Surfshark raises its prices before autorenewal payments without notifying its customers.  Consumers further allege that Surfshark is a “scam” that uses “illegal” and “unethical” business practices.  Consumers who try to cancel Surfshark report that they have to click through multiple screens with “deceptively designed” buttons that attempt to prevent customers from cancelling, with an easy-to-miss button.  Consumers further report that during the cancellation process Surfshark provides a separate, prominent button that keeps the autorenewal function turned on. 

If you were enrolled in Surfshark and were charged recurring payments without your knowledge or consent or found it unreasonably difficult to cancel your account, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Cerebral Auto Enrollment and Cancellation Investigation for California Consumers

Wittels McInturff Palikovic is investigating numerous complaints from Californians regarding Cerebral’s potentially illegal practice of automatically refilling customers’ prescriptions and charging recurring payments for Cerebral’s services without consumers’ consent.  Complaints also indicate that Cerebral may make it difficult or confusing for users to cancel their automatically recurring charges.

Upon investigation, evidence suggests that Cerebral may have lured users seeking assistance with anxiety, depression, insominia, and ADHD into paid subscription plans unknowingly with misleading low-cost or free trials, deliberately hiding the fact that those trials will automatically convert into paid subscriptions.  Evidence further suggests that customers who realize they are being charged without authorization are not able to quickly or easily cancel Cerebral.  WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of Cerebral users in California to recover unauthorized charges and other damages. 

If you are or were previously a Cerebral customer and were surprised to by unauthorized charges or had trouble trying to cancel your membership, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Electrify America Overcharging for Electric Vehicle Charging – Investigation

Wittels McInturff Palikovic is currently investigating allegations that Electrify America has been overcharging electric vehicle owners who have used Electrify America public charging stations to charge their vehicles. Specifically, we are investigating whether the number of kilowatt-hours that Electrify America sought payment for from customers is more than the actual kilowatt-hours that Electrify America delivered to those customers’ vehicles. 

Electrify America claims to be the largest public fast charging network in the U.S., allowing consumers to charge their vehicles in as little as 30 minutes. However, some consumers have realized that they have been paying Electrify America for more kilowatt-hours than their vehicles actually received at Electrify America charging stations.

If you are an electric vehicle user and believe that you were overcharged by Electrify America when charging your vehicle, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Sexfulness Deceptive Free Trial and Auto Renewal Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating complaints from consumers regarding “sex school” Sexfulness and its potentially illegal practices of automatically enrolling customers in paid subscription plans after ostensibly free or low-cost trials and charging recurring payments without consumers’ consent.  Complaints also indicate that Sexfulness may make it difficult or confusing for users to cancel their automatically renewing memberships to prevent consumers from stopping payments to Sexfulness.

Upon investigation, evidence suggests that Sexfulness may have lured unsuspecting users into paying for a monthly membership that continues to charge the consumer monthly without their knowledge or consent.  WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of California customers of Sexfulness to recover unauthorized charges and other damages. 

Although Sexfulness uses influencers and other affiliate marketing to promote its offerings, consumer complaints describe a company that uses free or low cost trials to “lure” consumers into monthly subscriptions that cost hundreds of dollars.  Consumers have accused Sexfulness of being a “scam” that uses fine print in “small letters” to hide that users are automatically enrolled in a recurring subscription.  Consumers further allege that Sexfulness makes it “impossible” to cancel a subscription through its website.  Consumers call the company a “fraud” that is “stealing from people” and say its practices are not those of a “legitimate company.”

If you were enrolled into an automatically renewing Sexfulness subscription without your consent, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Kickoff Fitness California Auto Renewal Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating complaints from California consumers regarding online fitness coaching and workout program Kickoff and its potentially illegal practice of using consumers’ credit card or other payment information to automatically renew consumers’ memberships without their knowledge or consent.  

Upon investigation, evidence suggests that Kickoff may have lured unsuspecting users into paying for a monthly membership that continues to charge the consumer monthly without their knowledge or consent. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of California customers of Kickoff to recover unauthorized charges and other damages. 

If you are located in California and were enrolled into an automatically renewing Kickoff subscription without your consent, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Future Fitness California Auto Renewal Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating complaints from California consumers regarding online fitness coaching and workout program Future and its potentially illegal practice of using consumers’ credit card or other payment information to automatically renew consumers’ memberships without their knowledge or consent.  

Upon investigation, evidence suggests that Future may have lured unsuspecting users into paying for a monthly membership that continues to charge the consumer monthly without their knowledge or consent. WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of California customers of Future to recover unauthorized charges and other damages. 

If you are located in California and were enrolled into an automatically renewing Future subscription without your consent, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Active Advantage Auto Enrollment and Auto Renewal Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating complaints from California consumers regarding online race and event registration portal Active Network, LLC’s potentially fraudulent practice of using consumers’ credit card or other payment information to charge them $89.95 per year for an “ACTIVE Advantage” membership without their consent.  

Active Advantage is Active Network’s supposedly premium membership program offering discounts for an automatically renewing subscription fee of $89.95 per year.

Upon investigation, evidence suggests that Active may have lured unsuspecting event registrants in California into ACTIVE Advantage subscription memberships by offering to waive the event’s “processing fee.”

According to complaints, Active then automatically enrolls consumers into an expensive annual subscription without their knowledge or consent.  WMP has already filed class actions against companies that have engaged in similar deceptive practices and may file similar lawsuits on behalf of California customers of Active to recover unauthorized charges and other damages. 

Active customers allege that they were not aware that, by registering for a race, reserving a space at a campground, or enrolling their children in educational programs, that their payment method would be charged, not just for the one-time event that they intended to purchase, but also for the $89 ACTIVE Advantage membership.  Complaints also indicate that the membership would then automatically renew each year without consumers’ knowledge or consent. 

As a result of these tactics, consumers who registered for events that partnered with active.com accuse the company of “fraud,” warn others to “beware of the sneaky way they charge you for a premium membership” and say Active Advantage is a “scam,” and that its auto-enrollment and auto-renewal practices are “shady,” “misleading,” “unethical,” and “in such bad faith.”

If you are located in California and were automatically enrolled into an Active Advantage subscription membership without your consent, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Dollar Tree and Defective Luxury Isopropyl Alcohol Investigation

Wittels McInturff Palikovic is investigating reports of problems with LUXURY branded rubbing alcohol sold in Dollar Tree stores across the United States.  These issues include alcohol that does not smell like other rubbing alcohol and that may be cut with hand sanitizer or other non-isopropyl alcohol ingredients that may compromise the alcohol’s antiseptic properties.  The affected products include LUXURY Isopropyl Alcohol and LUXURY Isopropyl Alcohol with wintergreen. 

WMP has already filed class actions against companies that have similarly defective products and may file similar lawsuits on behalf of Dollar Tree customers that purchased these first aid antiseptics.

If you purchased LUXURY branded rubbing alcohol from Dollar Tree, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com. 

Whistle Auto Enrollment and Auto Renewal Investigation – California

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating complaints from California consumers regarding pet monitoring company Whistle’s potentially illegal practice of using consumers’ credit card or other payment information to automatically renew customers of its GPS-enabled dog and pet tracking devices into monthly, annual, or 2-year paid subscription plans without their consent.

Upon investigation, evidence suggests that Whistle may have automatically enrolled or renewed California customers’ premium pet monitoring plans without the consumers’ knowledge.  Evidence also suggests that Whistle may make it unreasonably difficult to cancel the autoenrollment or autorenewal.  WMP has already filed class actions against companies that have engaged in similar deceptive subscription practices and may file similar lawsuits on behalf of California customers of Whistle to recover unauthorized charges and other damages.

Customer complaints indicate that Whistle has autorenewed customers without giving “fair warning prior to renewal of service,” and despite the fact that consumers have ceased using the service.  Consumers describe Whistle as having “shady practices of not making it easy to cancel membership,” reporting that “canceling is a nightmare.”

If you are located in California and were automatically renewed by Whistle, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

BillionGraves Plus Autorenewal and Cancellation Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding grave-searching site BillionGraves’s potentially illegal practices of automatically renewing customers who purchase paid plans without their permission.  Complaints also indicate the BillionGraves may make it difficult or confusing for users to cancel their automatically renewing memberships to prevent consumers from stopping payments for BillionGraves Plus.

Consumer complaints describe the premium version of its site, BillionGraves Plus, and its autorenewal practices as the “biggest ripoff on the Internet,” a “scam” and a “shady, shady business,” warning that “once they have your credit card number, they will continue” to charge the card “until it expires!”  Consumers describe the service as “impossible to cancel,” and report a cancellation “procedure that was impossible” and instructions that “don’t work and lead in a circle.” Evidence further suggests that customers who have cancelled may still be automatically renewed without their consent at a later date.  Complaints also report that it is “extremely difficult” to contact the company and that consumers have a hard time reaching BillionGraves customer support by email and phone.

If you are or were previously a BillionGraves Plus customer and were surprised to be charged for a recurring subscription, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Valley Oil Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Valley Oil’s unfair heating oil pricing practices and overcharges. 

Valley Oil is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a Valley Oil customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

Oil Express Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Oil Express’s unfair heating oil pricing practices and overcharges. 

Oil Express is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were an Oil Express customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

KoscoHeritage Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding KoscoHeritage’s unfair heating oil pricing practices and overcharges. 

KoscoHeritage is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a KoscoHeritage customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

Kaufman Fuel Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Kaufman Fuel’s unfair heating oil pricing practices and overcharges. 

Kaufman Fuel is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a Kaufman Fuel customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

Metro Energy Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Metro Energy’s unfair heating oil pricing practices and overcharges. 

Metro Energy is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a Metro Energy customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

Mercury Energy Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Mercury Energy’s unfair heating oil pricing practices and overcharges. 

Mercury Energy is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a Mercury Energy customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

Keyser Energy Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding Keyser Energy’s unfair heating oil pricing practices and overcharges. 

Keyser Energy is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a Keyser Energy customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.

DDM Energy Heating Oil Overcharge Investigation

Wittels McInturff Palikovic is investigating numerous complaints regarding DDM Energy’s unfair heating oil pricing practices and overcharges. 

DDM Energy is a local branch of HOP Energy, LLC.  Wittels McInturff Palikovic filed a class action against HOP Energy, LLC on behalf of consumers in eight states – Connecticut, Delaware, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont. 

If you were a DDM Energy customer who was overcharged for home heating oil, we urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

To read the class action complaint, click here.