CleanChoice Electricity Overcharge Investigation

Were You Charged Excessive Rates for Electricity Supply?

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating CleanChoice Energy for potential violations of state consumer protection laws arising from alleged overcharges for residential electricity supply.

Consumers report enrolling for clean energy at competitive rates—only to later experience significant and unexpected increases in their electricity bills.

Wittels McInturff Palikovic has already filed class actions for electricity overcharges against CleanChoice Energy on behalf of consumers in New York, New Jersey, Massachusetts, and Illinois.

What Is the Investigation About?

CleanChoice Energy markets itself as a provider that can help consumers save money on their energy bills. However, many consumers report the opposite.

Wittels McInturff Palikovic is investigating whether consumers were:

• Promised lower energy costs

• Placed into plans with unexpectedly high rates

• Charged more than their local utility would have charged

• Misled about how their energy pricing would work over time

Consumers Report Higher-Than-Expected Energy Costs

Consumer reviews indicate that some customers experienced substantial price increases after enrollment or after initial promotional periods ended.

• One reviewer described “bait and switch pricing” and paying triple their utility’s rate

• Another reported their bill “skyrocketed… to $780” after a rate change they say was not clearly communicated

• Other consumers report paying “well over the normal billing rate” despite expectations of savings

Consumers have also reported sharp increases in their monthly bills without corresponding increases in usage.

• One customer reported bills rising from approximately $300 to $700–$900 in a short period

• Others describe initial low rates that later increase substantially after contract changes or renewals

Online consumer discussions echo similar concerns about rates exceeding those of local utilities.

• One consumer reported their rate increased from $0.037/kWh to $0.202/kWh—over 5x higher than their prior utility rate

Additionally, the Better Business Bureau reports over 100 complaints in recent years, including issues related to billing and pricing concerns

Potentially Unlawful Practices

We are investigating whether CleanChoice Energy’s conduct may violate state consumer protection laws, including laws prohibiting:

• Deceptive marketing and misrepresentation

• Failure to disclose material pricing terms

• Unfair or excessive energy charges

Energy suppliers are required to provide clear and accurate information so consumers can make informed decisions. When they fail to do so, consumers may pay far more than expected.

Why This Matters

Electricity and gas are essential household services. Consumers rely on accurate pricing and honest marketing when choosing an energy provider.

When companies use misleading tactics or unclear pricing, consumers pay hundreds or even thousands more for energy each year than if they remained with their utility.

We Want to Hear From You

You may have a claim if:

• You switched to CleanChoice Energy expecting savings but paid more than your utility

• Your rates increased significantly after enrollment

• You were told one price but charged another

Contact Wittels McInturff Palikovic

If you believe you were overcharged or misled by CleanChoice Energy, please contact us for a free consultation by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

There is no cost or obligation to speak with us.

Clearview Energy Electricity and Natural Gas Overcharge Investigation

Were You Charged Excessive Rates for Electricity or Natural Gas?

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic LLP is investigating Clearview Energy for potential claims arising from alleged overcharges for residential electricity and natural gas supply.

Consumers report enrolling with Clearview Energy expecting competitive rates—only to later experience dramatic increases in their energy bills.

What Is the Investigation About?

Clearview Energy markets itself as a provider that can help consumers save money on their energy bills. However, many consumers report the opposite.

Wittels McInturff Palikovic is investigating whether consumers were:

• Promised lower energy costs

• Placed into plans with unexpectedly high rates

• Charged more than their local utility would have charged

• Misled about how their energy pricing would work over time

Consumers Report Unexpectedly High Energy Rates

Consumer reviews suggest a recurring pattern of low introductory rates followed by sharp price increases.

• One reviewer reported that their rate was “doubled… without notifying me” shortly after enrolling.

• Another stated that rates “jack up” after the initial period, even when customers attempt to cancel.

• Consumers also describe being moved to variable-rate plans with significantly higher pricing than expected.

Many consumers further report paying far more than anticipated—sometimes multiples of their prior utility charges.

• One consumer reported rates that were nearly four times higher than those charged by the utility, resulting thousands of dollars in excess payments.

• Others consumers allege they were charged “2–3x the initial rate” after promotional periods ended.

Potentially Unlawful Practices

We are investigating whether Clearview Energy’s conduct may violate state consumer protection laws, including laws prohibiting:

• Deceptive marketing and misrepresentation

• Failure to disclose material pricing terms

• Unfair or excessive energy charges

Energy suppliers are required to provide clear and accurate information so consumers can make informed decisions. When they fail to do so, consumers may pay far more than expected.

Why This Matters

Electricity and gas are essential household services. Consumers rely on accurate pricing and honest marketing when choosing an energy provider.

When companies use misleading tactics or unclear pricing, consumers pay hundreds or even thousands more for energy each year than if they remained with their utility.

We Want to Hear From You

You may have a claim if:

• You switched to Clearview Energy expecting savings but paid more than your utility

• Your rates increased significantly after enrollment

• You were told one price but charged another

Contact Wittels McInturff Palikovic

If you believe you were overcharged or misled by Clearview Energy, please contact us for a free consultation by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

There is no cost or obligation to speak with us.

Median Energy Corp. Overcharge Investigation

Were You Charged Excessive Rates for Your Electricity or Gas Supply?

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating Median Energy Corp for potential claims arising from alleged overcharges for residential electricity and natural gas supply.

Consumers report being promised savings on their utility bills—but later discovering that they were paying significantly higher rates than expected, including rates higher than their local utility charged.

What Is the Investigation About?

Median Energy markets itself as a provider that can help consumers save money on their energy bills. However, many consumers report the opposite.

According to complaints, customers may have been:

• Promised lower rates than their local utility

• Promised certain rates for electricity and/or natural gas, only to later be charged significantly higher rates—sometimes double or more of what the utility charged

Consumers Report Excessive Energy Charges

Consumers allege they experienced unexpectedly high energy costs after enrolling with Median Energy. One consumer reported being charged “close to double” what their utility charged after enrolling with the company. Online consumer discussions echo similar concerns about increased costs: “They…start charging you a lot… Expect your bill to potentially double…”

Other complaints reference billing issues and pricing concerns, including confusion about rates and dissatisfaction with charges.

While energy service companies often market themselves as cost-saving alternatives, these complaints raise concerns that some consumers may instead have been placed into higher-priced supply plans.

Potentially Unlawful Practices

We are investigating whether Median Energy’s conduct may violate state consumer protection laws, including laws prohibiting:

• Deceptive marketing and misrepresentation

• Failure to disclose material pricing terms

• Unfair or excessive energy charges

Energy suppliers are required to provide clear and accurate information so consumers can make informed decisions. When they fail to do so, consumers may pay far more than expected.

Why This Matters

Electricity and gas are essential household services. Consumers rely on accurate pricing and honest marketing when choosing an energy provider.

When companies use misleading tactics or unclear pricing, consumers pay hundreds or even thousands more for energy each year than if they remained with their utility.

We Want to Hear From You

You may have a claim if:

• You switched to Median Energy expecting savings but paid more than your utility

• Your rates increased significantly after enrollment

• You were told one price but charged another

Contact Wittels McInturff Palikovic

If you believe you were overcharged or misled by Median Energy, please contact us for a free consultation by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

There is no cost or obligation to speak with us.

Family Energy Electricity and Natural Gas Overcharge Investigation

Did Family Energy Promise You Savings, But You Ended Up Paying More for Electricity or Gas?

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating potential claims against Family Energy relating to overcharges for electricity and natural gas and deceptive pricing practices.

If you switched to Family Energy expecting lower energy bills—but instead paid more—we want to hear from you.

What Is the Investigation About?

Family Energy markets itself as a provider that can help consumers save money on their energy bills. However, many consumers report the opposite.

According to complaints, customers may have been:

• Promised lower rates than their local utility

• Promised certain rates for electricity and/or natural gas, only to later be charged significantly higher rates—sometimes double or more of what the utility charged

Potential Overcharging Practices

Our investigation is focused on whether Family Energy charged consumers more than they reasonably expected or were led to believe. Some aspects of this may include:

Introductory or Teaser Rates

Customers may initially receive a low rate, only to be moved to a higher variable rate after a short period.

Above-Market Pricing

Some consumers report paying significantly more than their local utility rates, in some cases double or more.

Lack of Transparent Pricing

Customers may not be clearly informed:

• When pricing will change

• How variable rates are determined

• What their future costs are likely to be

Potentially Unlawful Practices

We are investigating whether Family Energy’s conduct may violate state consumer protection laws, including laws prohibiting:

• Deceptive marketing and misrepresentation

• Failure to disclose material pricing terms

• Unfair or excessive energy charges

Energy suppliers are required to provide clear and accurate information so consumers can make informed decisions. When they fail to do so, consumers may pay far more than expected.

Why This Matters

Electricity and gas are essential household services. Consumers rely on accurate pricing and honest marketing when choosing an energy provider.

When companies use misleading tactics or unclear pricing, consumers pay hundreds or even thousands more for energy each year than if they remained with their utility.

We Want to Hear From You

You may have a claim if:

• You switched to Family Energy expecting savings but paid more than your utility

• Your rates increased significantly after enrollment

• You were told one price but charged another

Contact Wittels McInturff Palikovic

If you believe you were overcharged or misled by Family Energy, please contact us for a free consultation by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

There is no cost or obligation to speak with us.

HOP Energy Heating Oil Overcharges and Automatically Renewing Service Plan Investigation

Were You Overcharged for Heating Oil or Enrolled in an Automatically Renewing Service Plan?

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating potential claims against HOP Energy relating to overcharges for home heating oil and automatically renewing service plans that may continue billing consumers without clear consent.

If you paid more than expected for heating oil by HOP Energy or were charged for a service plan you did not knowingly renew, we want to hear from you.

HOP Energy operates under a variety of names, including Alliance Express, Altemos Energy, Automatic TLC Energy, Brinker’s Energy, Cernak Fuel, CRC Energy, DDLC Energy, DDM Energy, Dominick Fuel, Kaufman Fuel, Keyser Energy, Kosco Heritage, Mercury Energy, Metro Energy, Oil Express, and Valley Oil.

What Is the Investigation About?

HOP Energy provides home heating oil delivery and offers service plans for oil tanks and heating systems. These services are often marketed as convenient or “worry-free.”

However, consumers may not realize that:

• Heating oil prices may be higher than expected or quoted rates

• Deliveries may occur at prices that are not clearly disclosed in advance

• Service plans may automatically renew year after year

• Cancellation may be difficult or subject to fees or forfeited payments

Some consumers report that the combination of automatic delivery and unclear pricing can lead to unexpectedly high heating costs over time.

Potential Overcharging for Heating Oil

Our investigation is examining whether consumers were charged more than they reasonably expected for heating oil deliveries.

Potential issues include:

Lack of Transparent Pricing

Customers may not be clearly informed of the price per gallon before delivery, or pricing may fluctuate without adequate disclosure.

Above-Market Rates

Consumers may be charged rates significantly higher than local market prices, particularly when enrolled in automatic delivery programs.

Potentially Unlawful Practices

We are investigating whether HOP Energy’s practices may violate state consumer protection laws, including laws governing automatic renewals, pricing transparency, and unfair or deceptive practices.

Potential concerns include:

Automatic Renewal Without Clear Disclosure

Service plans for heating systems and oil tanks may renew automatically without clear, conspicuous notice.

“Negative Option” Billing

Consumers may continue to be charged unless they take affirmative steps to cancel.

Cancellation Barriers

Customers may face burdensome cancellation procedures

These practices can limit consumer choice and increase total costs.

Why This Matters

Heating oil is a necessity for many households, particularly in colder months. Consumers rely on fair pricing and clear billing practices to manage essential home heating costs.

When pricing is unclear or plans renew automatically, consumers may:

• Pay more than expected for essential fuel

• Have difficulty stopping deliveries or charges

We Want to Hear From You

You may have a claim if:

• You believe you were overcharged for heating oil deliveries

• You were charged a higher price per gallon than expected

• You were enrolled in an automatic delivery program without clear consent

• Your service plan automatically renewed without your knowledge

• You were charged after attempting to cancel

Contact Wittels McInturff Palikovic

If you experienced issues with HOP Energy’s pricing, deliveries, or service plans, please contact us for a free consultation. Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

There is no cost or obligation to speak with us.

Mindvalley Auto-Renewal Charges and Cancellation Investigation

Were You Unexpectedly Charged by Mindvalley?

You may have a legal claim.

Contact us now for a free, confidential case review. No cost. No obligation. You can click here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating Mindvalley’s subscription and auto-renewal practices after widespread reports that consumers were:

• Charged after believing they canceled

• Enrolled in recurring subscriptions without clear consent

• Denied refunds—even when they acted quickly

• Unable to find or use cancellation options

If this happened to you, you are not alone—and you may be entitled to compensation.

What’s Going On?

Consumers across the country report a consistent pattern:

• Purchasing what appeared to be a one-time program

• Later discovering automatic renewal charges

• Struggling to cancel due to confusing or nonfunctional systems

• Being charged hundreds of dollars unexpectedly

Our investigation has found that these complaints are not isolated—they reflect a broader pattern of alleged conduct.

One consumer reported being charged nearly $500 “with no way to cancel or refund.”

A Pattern of Complaints

Reports from consumers describe:

• Hidden or unclear subscription terms

• Lack of meaningful consent to recurring billing

• Broken or hard-to-find cancellation links

• Charges continuing after cancellation attempts

These allegations mirror concerns raised in litigation filed on behalf of consumers in several different states. Consumers allege Mindavlley is “a scam!! [T]hey don’t follow their refund or cancellation policies. . . . [I]ts a big greedy corporation trying to use your pain for monetary gains.” Another alleges, “Unauthorized Renewal. They charge[d] my credit card for a renewal that I did not know existed. . . . They will not refund my money. They say I needed to cancel the renewal prior to being charged. If you go to their website [it] has no cancelation feature. . . . I am SO FRUSTRATED I could scream. They stole my money and will not give it back.” Complaints allege that, when consumers can find Mindvalley’s cancellation link, which one user said took “almost two hours,” the links often do not work.

Why This May Be Illegal

Companies that use subscription billing must comply with automatic renewal laws, which typically require, at minimum:

• Clear and conspicuous disclosure of recurring charges

• Affirmative consumer consent

• Easy-to-use cancellation mechanisms

Do You Qualify?

You may be eligible if:

• You signed up for a Mindvalley program or membership

• You were charged automatically after your initial purchase

• You did not clearly agree to recurring billing

• You had difficulty canceling

• You were denied a refund

Even if you’re unsure, we encourage you to reach out.

About the Case

Wittels McInturff Palikovic has already filed several class action lawsuits against Mindvalley in federal court alleging deceptive subscription practices.

We are continuing to investigate claims and speak with affected consumers nationwide.

Why Contact Us?

• ✔ Free consultation

• ✔ No upfront cost

• ✔ Confidential review

Our firm has extensive experience handling auto-renewal and subscription fraud cases, including major consumer recoveries.

Take Action Now

If you were charged by Mindvalley without your clear consent or couldn’t cancel your subscription:

Tell us what happened.

• Call: (914) 775-8862

• Email: case@wittelslaw.com

• Or click here and submit the form

There is no cost to contact us—and no risk in learning your rights.

Donorbox Tip & Fee Practices Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Were You Charged Unexpected Tips or Fees While Donating Through Donorbox?

Wittels McInturff Palikovic is investigating potential claims against Donorbox (also called Rebel Idealist Inc.) related to its online donation platform and whether its “tip” and fee practices misled donors into paying more than they intended.

If you made a donation through Donorbox and were unexpectedly charged for added tips or fees, we want to hear from you.

What Is Donorbox?

Donorbox is a widely used online fundraising platform that allows nonprofits to collect donations through embedded forms on their websites. While marketed as a low-cost or “free” fundraising solution, Donorbox generates revenue through platform fees and optional “tips” added during the donation process.

The Investigation: Are Donors Being Misled?

Our investigation focuses on whether Donorbox’s donation flow uses design features that may mislead consumers into paying additional amounts beyond their intended donation.

Based on consumer complaints and publicly available information, potential issues include:

• Pre-selected or default “tips” added to donations without clear disclosure

• Deceptive added fees, including platform fees and payment processing fees

• Ambiguous language suggesting that tips are necessary or expected

• Difficulty opting out of additional charges

• Lack of transparency about how much of a donation actually reaches the intended nonprofit

Some consumers report that they believed they were donating a specific amount, only to later realize they were charged more due to added tips or fees.

What Are Consumers Saying?

Online reviews raise recurring concerns about unexpected charges and lack of clarity during the donation process. Complaints include:

• Being automatically charged a “tip” without realizing it

• Confusion over whether fees were mandatory or optional

• Difficulty identifying how to remove or reduce added charges

• Feeling misled about the total donation amount

These reports are consistent with concerns seen in other industries where companies use so-called “dark patterns” to influence consumer behavior.

Depending on the facts, these practices may violate consumer protection laws, including those prohibiting:

• Deceptive or misleading business practices

• Hidden or inadequately disclosed fees

• Unfair or unconscionable conduct

We are investigating whether Donorbox’s practices may give rise to claims for:

• Restitution of improperly obtained fees and tips

• Damages under state consumer protection statutes

• Injunctive relief to stop misleading practices

Are You Affected?

You may be affected if:

• You donated through Donorbox

• You were charged more than the amount you intended to donate

• You later discovered a “tip” or additional fee was added

• You found the donation process confusing or misleading

Even small additional charges can add up across many donors.

Contact Us

If you believe you were affected by Donorbox’s tip or fee practices, we encourage you to contact us for a free, confidential consultation.

There is no cost to speak with our attorneys, and you may be entitled to compensation.

Contact Wittels McInturff Palikovic today to learn more about your rights by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

About Wittels McInturff Palikovic

Wittels McInturff Palikovic is a nationally recognized law firm focused on complex consumer protection and class action litigation. Our attorneys have recovered significant sums on behalf of consumers harmed by deceptive business practices.

Performance Golf Unauthorized Subscription Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Were You Charged for Golf Products, Lessons, or Memberships You Didn’t Agree To?

Wittels McInturff Palikovic is investigating widespread complaints about Performance Golf (also known as Black Fish Media), a company that sells golf clubs, training aids, supplements, and instructional programs online. Many consumers report being enrolled in recurring billing programs without clear disclosure or informed consent—often described as coaching programs or instructional memberships—after purchasing Performance Golf products.

How Performance Golf Subscriptions Work

Consumers say that after buying products from Performance Golf, they later are billed for recurring charges for lessons or instructions that they never signed up for and did not receive clear notice about before being charged.

Common Consumer Complaints

Consumers nationwide report issues including:

• Unexpected recurring charges on credit or debit cards

• Unclear enrollment practices

• Confusion between one-time purchases and subscription enrollments

Many consumers report that they were billed for memberships they did not knowingly authorize. Consumers allege payments “that I never consented to,” accuse Performance Golf of using “bait-and-switch sales tactics,” and accuse the company of being a “scam” that gives off “fraud vibes.” Consumers further allege that Performance Golf refuses to refund unauthorized charges and call the company “thieves.”

Were You Charged by Performance Golf or Black Fish Media After You Thought You Made a One-Time Purchase?

You may have a legal claim if you:

• Were charged repeatedly by Performance Golf

• Were enrolled in a subscription or collection you did not knowingly agree to

• Received unwanted items and automatic shipments

• Had difficulty canceling or obtaining a refund.

These practices—if proven—may violate state consumer protection statutes and federal laws governing automatic renewal programs.

Contact Our Law Firm – Free Consultion

Our law firm represents consumers nationwide in cases involving deceptive subscription practices and automatic renewal violations. We are currently investigating claims against Performance Golf.

If you believe you were improperly charged, we encourage you to contact us.

• Free, confidential consultation

• No costs

If you experienced unexpected charges or believe you were enrolled in a subscription without your consent, we would like to hear from you.

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Frequently Asked Questions

Do I have to be out a lot of money to contact you?
No. Even small recurring charges can add up and support a legal claim.

What if I already canceled?
You may still be eligible if you were charged without proper disclosure or consent.

How much does it cost to speak with a lawyer?
Nothing. Consultations are free and confidential.

Mindvalley Certification Course Class Action Investigation

Were you charged a $200 “Initial Application Deposit” for a Mindvalley Certification Course in Life Coaching, Business Coaching, or Hypnotherapy? Wittels McInturff Palikovic is investigating whether Mindvalley misled consumers about certification course pricing, deposit credits, and the application process.

Contact us by using our online contact form, calling (914) 775-8862, or emailing case@wittelslaw.com.

WMP Is Investigating Mindvalley Certification Course Charges

Upon investigation, evidence suggests that Mindvalley charges a $200 “Initial Application Deposit” to apply for its Certification Courses. Despite Mindvalley’s promise that “[y]our application will be reviewed by our team, to determine if your goals and objectives fit the certification program[,]” our Firm’s investigation shows that the Mindvalley “application” involves little more than entering one’s payment data, indicating that Mindvalley’s “Initial Application Deposit” may be an improper “junk fee” imposed on consumers in exchange for no tangible benefit.

Potential Issues With Mindvalley Certification Course Pricing

The full price Mindvalley charges for its Certification Courses runs into thousands of dollars. But consumers allege Mindvalley deceptively hides the full price these courses and users may not realize until it is too late that the $200 “application fee” does not cover the full price of the course. Other consumers report confusion and frustration from sudden and unexplained price increases for Certification Courses, Mindvalley’s refusal to credit the cost of the “Initial Application Deposit” toward the full price of Certification Courses, or not hearing back from Mindvalley at all after paying the application fee even though Mindvalley promises to confirm receipt of an application within “two working days.”

You May Have a Claim Against Mindvalley

If you:

• Paid a $200 Mindvalley Certification Course Initial Application Deposit;

• Believed the $200 deposit covered more of the Certification Course cost than it actually did;

• Did not receive credit for the deposit toward the full course price;

• Were charged or quoted a higher Certification Course price than expected;

• Did not hear back from Mindvalley after submitting and paying for an application; or

• Were otherwise overcharged for a Mindvalley Life Coaching, Business Coaching, Hypnotherapy Certification Course, or any other Mindvalley Certification Course

WMP would like to hear from you. A class action attorney can review your experience for free and evaluate whether you may have a potential claim.

Contact a Mindvalley Class Action Attorney

If you paid an application fee for a Mindvalley Certification Course or believe you were overcharged for a Mindvalley Certification Course, contact Wittels McInturff Palikovic for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case.

Contact us by using our online contact form, calling (914) 775-8862, or emailing case@wittelslaw.com.

Frequently Asked Questions

What is the Mindvalley Certification Course class action investigation about?

WMP is investigating whether Mindvalley misled consumers about its Certification Course “Initial Application Deposit”, full course pricing, and whether the deposit would be credited toward the total cost of the course.

Who may be affected by Mindvalley’s certification course practices?

Consumers who paid a $200 Mindvalley Initial Application Deposit for a Life Coaching, Business Coaching, Hypnotherapy or other Certification Course may be affected, especially if they did not receive credit for the deposit or were misled as to the full course price.

Does it cost anything to speak with WMP?

No. WMP offers a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case.

SuperGrok Automatic Renewal Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Were You Charged for a SuperGrok Subscription You Didn’t Know You Signed Up For or After You Thought You Had Canceled?

Wittels McInturff Palikovic is investigating widespread complaints regarding SuperGrok, an AI platform from xAI. SuperGrok is facing growing consumer complaints over its subscription and automatic renewal practices. Many customers report being enrolled in recurring billing programs without clear disclosure or informed consent, resulting in unexpected and unwanted payments. Customers also report problems with canceling a SuperGrok subscription.

Our firm is investigating whether SuperGrok’s practices violate state and federal automatic renewal and consumer protection laws. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com. and were unexpectedly charged, enrolled in a recurring plan without clearly understanding the renewal terms, had trouble canceling, or continued to be charged after trying to cancel, you may have legal claims under state automatic renewal and consumer protection laws.

What Is This Investigation About?

Our firm is investigating whether xAI used deceptive subscription practices in marketing, selling, and renewing subscriptions to SuperGrok. Consumers complain that, once enrolled, SuperGrok makes it difficult and confusing to cancel their automatically renewing memberships to prevent consumers from stopping automatic payments to SuperGrok.

Upon investigation, evidence suggests that SuperGrok enrolls users in deceptive, automatically renewing subscription plans with no clear indication that their purchase will result in ongoing charges. Frustrated consumers report signing up for free trials and then being unexpectedly enrolled in pricey annual subscriptions, attempting to cancel but finding their efforts blocked by a needlessly confusing process, and continuing to be charged after they thought they had canceled successfully.

Consumers report that “there is absolutely no way to cancel,” complain that SuperGrok is a “scam,” and that charges continue even after “I cancelled my subscription.” Another frustrated consumer warns: “Don’t fall for this scam.”

Were You Charged by SuperGrok After You Thought You Made a One-Time Purchase?

You may have a legal claim if you:

• Were charged repeatedly by SuperGrok

• Were enrolled in a subscription or collection you did not knowingly agree to

• Received unwanted subscription renewals

• Tried to cancel but continued to be billed

Contact Our Law Firm – Free Consultation

Our law firm represents consumers nationwide in cases involving deceptive subscription practices and automatic renewal violations. We are currently investigating claims against SuperGrok.

If you believe you were improperly charged, we encourage you to contact us.

• Free, confidential consultation

• No costs

Contact us today to learn your rights and see if you qualify.

Frequently Asked Questions

Do I have to be out a lot of money to contact you?
No. Even small recurring charges can add up and support a legal claim.

What if I already canceled?
You may still be eligible if you were charged without proper disclosure or consent.

How much does it cost to speak with a lawyer?
Nothing. Consultations are free and confidential.

If you were charged a renewal fee you didn’t authorize, were denied a refund, or had difficulty canceling your SuperGrok subscription, we want to hear from you. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Hamilton Collection Subscription Investigation

Were You Charged for a Subscription You Didn’t Know You Signed Up For?

Wittels McInturff Palikovic is investigating widespread complaints regarding The Hamilton Collection, a retailer known for collectibles, jewelry, and commemorative items. The Hamilton Collection is facing growing consumer complaints over its subscription and automatic renewal practices. Many customers report being enrolled in recurring billing programs without clear disclosure or informed consent, resulting in unexpected charges and unwanted shipments.

Our firm is investigating whether The Hamilton Collection’s practices violate state and federal automatic renewal and consumer protection laws. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

How Hamilton Collection Subscriptions Work

Many Hamilton Collection products are sold as part of a “collection,” installment plan, or subscription program. After purchasing an initial item, customers may be automatically enrolled to receive—and be charged for—additional items on a recurring basis unless they cancel.

Consumers also report being enrolled in membership or rewards programs that charge monthly fees, sometimes without clear notice at checkout.

Common Consumer Complaints

Customers nationwide report issues including:

• Unexpected recurring charges on credit or debit cards

• Automatic shipments they did not knowingly authorize

• Difficulty canceling subscriptions or stopping future billing

• Confusion between one-time purchases and subscription enrollments

Many consumers say they only realized they were subscribed after reviewing bank statements or receiving additional shipments they did not order. Consumers allege that The Hamilton Collection enrolls consumers in a “deceptive membership” that is “challenging” or “impossible” to cancel, and that even if the subscription is canceled, the Company continues to charge subscription payments. Consumers further allege that The Hamilton Collection are “scammers” and “crooks.”

Were You Charged by The Hamilton Collection After You Thought You Made a One-Time Purchase?

You may have a legal claim if you:

• Were charged repeatedly by The Hamilton Collection

• Were enrolled in a subscription or collection you did not knowingly agree to

• Received unwanted items and automatic shipments

• Tried to cancel but continued to be billed

Contact Our Law Firm – Free Consultation

Our law firm represents consumers nationwide in cases involving deceptive subscription practices and automatic renewal violations. We are currently investigating claims against The Hamilton Collection.

If you believe you were improperly charged, we encourage you to contact us.

• Free, confidential consultation

• No costs

Contact us today to learn your rights and see if you qualify.

Frequently Asked Questions

Do I have to be out a lot of money to contact you?
No. Even small recurring charges can add up and support a legal claim.

What if I already canceled?
You may still be eligible if you were charged without proper disclosure or consent.

How much does it cost to speak with a lawyer?
Nothing. Consultations are free and confidential.

If you were charged a renewal fee you didn’t authorize, were denied a refund, or had difficulty canceling your Hamilton Collection subscription, we want to hear from you. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Oriental Trading Company Subscription Investigation

Were You Charged for a Subscription You Didn’t Know You Signed Up For?

Wittels McInturff Palikovic is investigating widespread complaints regarding Oriental Trading Company, a retailer known for party supplies, craft supplies, and children’s toys. Oriental Trading Company is facing growing consumer complaints over its subscription and automatic renewal practices. Many customers report being enrolled in recurring billing programs without clear disclosure or informed consent, resulting in unexpected charges and unwanted shipments.

Our firm is investigating whether Oriental Trading Company s practices violate state and federal automatic renewal and consumer protection laws. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

How Oriental Trading Company Subscriptions Work

Many Oriental Trading Company products are sold as part of a “collection,” installment plan, or subscription program. After purchasing an initial item, customers may be automatically enrolled to receive—and be charged for—additional items on a recurring basis unless they cancel.

Consumers also report being enrolled in membership or rewards programs that charge monthly fees, sometimes without clear notice at checkout.

Common Consumer Complaints

Customers nationwide report issues including:

• Unexpected recurring charges on credit or debit cards

• Automatic shipments they did not knowingly authorize

• Difficulty canceling subscriptions or stopping future billing

• Confusion between one-time purchases and subscription enrollments

Many consumers say they only realized they were subscribed after reviewing bank statements or receiving additional shipments they did not order. Consumers allege that Oriental Trading Company enrolls consumers in “deceptive” subscriptions “without consent,” and then refuses to cancel those memberships via the chat function on the Company’s website. Consumers further allege that Oriental Trading Company is a “scam,” and are “thieves.”

Were You Charged by Oriental Trading Company After You Thought You Made a One-Time Purchase?

You may have a legal claim if you:

• Were charged repeatedly by Oriental Trading Company

• Were enrolled in a subscription or collection you did not knowingly agree to

• Received unwanted items and automatic shipments

• Tried to cancel but continued to be billed

Contact Our Law Firm – Free Consultation

Our law firm represents consumers nationwide in cases involving deceptive subscription practices and automatic renewal violations. We are currently investigating claims against Oriental Trading Company.

If you believe you were improperly charged, we encourage you to contact us.

• Free, confidential consultation

• No costs

Contact us today to learn your rights and see if you qualify.

Frequently Asked Questions

Do I have to be out a lot of money to contact you?
No. Even small recurring charges can add up and support a legal claim.

What if I already canceled?
You may still be eligible if you were charged without proper disclosure or consent.

How much does it cost to speak with a lawyer?
Nothing. Consultations are free and confidential.

If you were charged a renewal fee you didn’t authorize, were denied a refund, or had difficulty canceling your Oriental Trading Company subscription, we want to hear from you. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Ashton-Drake Subscription Investigation

Were You Charged for a Subscription You Didn’t Know You Signed Up For?

Wittels McInturff Palikovic is investigating widespread complaints regarding Ashton-Drake, a retailer known for collectible dolls. Ashton-Drake is facing growing consumer complaints over its subscription and automatic renewal practices. Many customers report being enrolled in recurring billing programs without clear disclosure or informed consent, resulting in unexpected charges and unwanted shipments.

Our firm is investigating whether Ashton-Drake’s practices violate state and federal automatic renewal and consumer protection laws. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

How Ashton-Drake Subscriptions Work

Many Ashton-Drake products are sold as part of a “collection,” installment plan, or subscription program. After purchasing an initial item, customers may be automatically enrolled to receive—and be charged for—additional items on a recurring basis unless they cancel.

Consumers also report being enrolled in membership or rewards programs that charge monthly fees, sometimes without clear notice at checkout.

Common Consumer Complaints

Customers nationwide report issues including:

• Unexpected recurring charges on credit or debit cards

• Automatic shipments they did not knowingly authorize

• Difficulty canceling subscriptions or stopping future billing

• Confusion between one-time purchases and subscription enrollments

Many consumers say they only realized they were subscribed after reviewing bank statements or receiving additional shipments they did not order. Consumers allege that Ashton-Drake uses “deceptive practices” that leave consumers with “subscription based purchases without their consent,” and that “[n]o one is ever available at customer service to cancel.” Consumers further allege that Ashton-Drake is a “scam,” that customer service “lies” when consumer raise problems, and that the company are “thieves.”

Were You Charged by Ashton-Drake After You Thought You Made a One-Time Purchase?

You may have a legal claim if you:

• Were charged repeatedly by Ashton-Drake

• Were enrolled in a subscription or collection you did not knowingly agree to

• Received unwanted items and automatic shipments

• Tried to cancel but continued to be billed

Contact Our Law Firm – Free Consultation

Our law firm represents consumers nationwide in cases involving deceptive subscription practices and automatic renewal violations. We are currently investigating claims against Ashton-Drake.

If you believe you were improperly charged, we encourage you to contact us.

• Free, confidential consultation

• No costs

Contact us today to learn your rights and see if you qualify.

Frequently Asked Questions

Do I have to be out a lot of money to contact you?
No. Even small recurring charges can add up and support a legal claim.

What if I already canceled?
You may still be eligible if you were charged without proper disclosure or consent.

How much does it cost to speak with a lawyer?
Nothing. Consultations are free and confidential.

If you were charged a renewal fee you didn’t authorize, were denied a refund, or had difficulty canceling your Ashton-Drake subscription, we want to hear from you. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Bradford Exchange Subscription Investigation

Were You Charged for a Subscription You Didn’t Know You Signed Up For?

Wittels McInturff Palikovic is investigating widespread complaints regarding the Bradford Exchange, a retailer known for collectibles, jewelry, and commemorative items. The Bradford Exchange is facing growing consumer complaints over its subscription and automatic renewal practices. Many customers report being enrolled in recurring billing programs without clear disclosure or informed consent, resulting in unexpected charges and unwanted shipments.

Our firm is investigating whether The Bradford Exchange’s practices violate state and federal automatic renewal and consumer protection laws. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

How Bradford Exchange Subscriptions Work

Many Bradford Exchange products are sold as part of a “collection,” installment plan, or subscription program. After purchasing an initial item, customers may be automatically enrolled to receive—and be charged for—additional items on a recurring basis unless they cancel.

Consumers also report being enrolled in membership or rewards programs that charge monthly fees, sometimes without clear notice at checkout.

Common Consumer Complaints

Customers nationwide report issues including:

• Unexpected recurring charges on credit or debit cards

• Automatic shipments they did not knowingly authorize

• Difficulty canceling subscriptions or stopping future billing

• Confusion between one-time purchases and subscription enrollments

Many consumers say they only realized they were subscribed after reviewing bank statements or receiving additional shipments they did not order. Consumers allege that these practices are “deceptive,” “underhanded,” and that the recurring payments are “impossible” to cancel. Consumers further allege that Bradford Exchange is a “scam” and that “they lie and steal your money.”

Were You Charged by Bradford Exchange After You Thought You Made a One-Time Purchase?

You may have a legal claim if you:

• Were charged repeatedly by The Bradford Exchange

• Were enrolled in a subscription or collection you did not knowingly agree to

• Received unwanted items and automatic shipments

• Tried to cancel but continued to be billed

Contact Our Law Firm – Free Consultation

Our law firm represents consumers nationwide in cases involving deceptive subscription practices and automatic renewal violations. We are currently investigating claims against The Bradford Exchange.

If you believe you were improperly charged, we encourage you to contact us.

• Free, confidential consultation

• No costs

Contact us today to learn your rights and see if you qualify.

Frequently Asked Questions

Do I have to be out a lot of money to contact you?
No. Even small recurring charges can add up and support a legal claim.

What if I already canceled?
You may still be eligible if you were charged without proper disclosure or consent.

How much does it cost to speak with a lawyer?
Nothing. Consultations are free and confidential.

If you were charged a renewal fee you didn’t authorize, were denied a refund, or had difficulty canceling your Bradford Exchange subscription, we want to hear from you. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Pay Less Energy LLC ESCO Investigation

If you believe Pay Less Energy overcharged you, contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Pay Less Energy Investigation - Consumer Complaints and Potential Legal Options

Consumers have reported significant overcharges and deceptive ESCO practices by Pay Less Energy. Wittels McInturff Palikovic is investigating these complaints and exploring a potential class action lawsuit on behalf of affected customers.

These consumers were promised savings on their energy bills, but after switching to Pay Less Energy their rates were higher than their local utilities’ rates, in some cases tripling. Consumers allege that had they been made aware of the company’s true intention of charging higher rates than the utility, they would never have enrolled with Pay Less Energy.

What Consumers Are Alleging About Pay Less Energy

Upon investigation, the evidence suggests that Pay Less Energy may have lured customers into switching to Pay Less Energy with promises of significant savings, only to then increase its rates well beyond market rates. Customers allege that Pay Less Energy is a “complete scam” that charges “more every month,” and even as much as “triple” of what customers would have paid their local utility. Customers further allege that Pay Less Energy “abused the system” by increasing rates and describe the company’s business practices as “unacceptable.” These rate increases may have been implemented by enrolling customers into higher-cost plans without their consent or knowledge. WMP has already filed class actions against other energy companies that have engaged in deceptive energy practices and may file similar lawsuits on behalf of customers of Pay Less Energy to recover overcharges and other damages.  

If you purchased electricity through Pay Less Energy LLC and suspect that you have been overcharged, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Inspire Clean Energy ESCO Investigation

If you believe Inspire Clean Energy overcharged you, contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Inspire Clean Energy Investigation - Consumer Complaints and Potential Legal Options

Consumers have reported significant overcharges and deceptive ESCO practices by Inspire Clean Energy. Wittels McInturff Palikovic is investigating these complaints and exploring a potential class action lawsuit on behalf of affected customers.

These consumers were promised savings on their energy bills, but after switching to Inspire Clean Energy their rates were higher than their local utilities’ rates, in some cases doubling. Consumers allege that had they been made aware of the company’s true intention of charging higher rates than the utility, they would never have enrolled with Inspire Clean Energy.

What Consumers Are Alleging About Inspire Clean Energy

Upon investigation, the evidence suggests that Inspire Clean Energy may have lured customers into switching to Inspire Clean Energy with promises of significant savings, only to then increase its rates well beyond market rates. Customers allege that Inspire Clean Energy is a “scam” that is run by “crooks” in a “misleading” way, using “bait and switch” tactics to lure consumers in with promises of lower rates but ultimately charging “double” what consumers paid their local utility. These rate increases may have been implemented by enrolling customers into higher-cost plans without their consent or knowledge. WMP has already filed class actions against other energy companies that have engaged in deceptive energy practices and may file similar lawsuits on behalf of customers of Inspire Clean Energy to recover overcharges and other damages.  

If you purchased electricity through Inspire Clean Energy and suspect that you have been overcharged, you are not alone! We urge you to contact a class action attorney at WMP for a free case evaluation. Should a lawsuit be brought, there is no cost or fee involved in joining the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

HostPapa Auto-Renewal Charges and Cancellation Complaints – Class Action Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating widespread complaints regarding HostPapa’s potentially deceptive practices of: (1) luring customers into auto-renewing subscriptions that dramatically increase in price upon completion of a teaser period; (2) adding unwanted services to customers subscription purchases; and (3) shutting down customers’ websites on the spurious basis of websites “using too many resources” and forcing customers to purchase more expensive plans to get their websites back.

Potentially Deceptive Autorenewal and Subscription Practices

Upon investigation, evidence suggests that HostPapa enrolls users in deceptive, automatically renewing subscription plans with no clear indication that their purchase will result in ongoing charges and no clear explanation that, upon autorenewal, the prices of those plans will dramatically increase. One frustrated consumer alleged, “BEWARE!!!!!” explaining that “I opted not to [renew], and they charged my car[]d – note, I never, ever gave consent to auto-renew – and then when I called to have it refunded, they didn’t…and they charged my card again! I’m now $1800[] short in the bank[.]” Another costumer alleged, “BUYER-BEWARE: This is a company that gets you in the door with cheap hosting and then after your term expires they increase the price 100-200% along with changing the term.” Alleges another, “Want to pay 2x more than stated? CHO[O]SE HOSTPAPA!” Another alleges not just unwanted autorenewal, but unwanted extra fees, stating “[b]ill will triple or quadruple in yr 2 with extra fees[.]”

Potentially Unlawful Website Shutdown Practices

Our firm’s investigation also reveals HostPapa’s potentially unlawful practice of limiting, without warning, the amount of space customers can use for their websites, and then holding customers’ websites hostage until the customer upgrades their plan. One customer alleged they “migrated my site Dec 2021 and then 2 months into the contract the company started limiting space and my site would not work properly. Then the company tried to extort me into paying more, for more space. I will never recommend this service again.” Another customer shared similar allegations: “HostPapa claimed that my websites were ‘using too many resources’, took them offline and began regularly suggesting/demanding that I pay more to upgrade my plan (which had worked fine for two years with the same level of traffic).” Another user alleges, “HostPapa just wants me to upgrade to an expensive plan. My blog website gets an average of less than 300 views a month, yet HostPapa has several times told me that I have exceeded my account’s resource limits. . . . When I've done the research, spent the time and made some of those changes, I just get another email from them that I'm using too many resources and threatening to shut down the site. The solution they suggest then is upgrading to an account many times more expensive. Turns out I fell for a well-known pattern -- you could call it a scam if you were the suspicious type -- when I signed a contract with HostPapa.”

HostPapa’s Practices May Violate the Law

Our investigation indicates that HostPapa’s policies may violate federal and/or state consumer protection and automatic renewal laws, including failure to clearly present renewal terms, obtain affirmative consent from consumers, and provide services promised to consumers under the HostPapa’s own terms of service. If you have been charged by HostPapa without your consent, forced to upgrade to a more expensive plan, or been denied a refund for unfair charges, you are not alone – and Wittels McInturff Palikovic can help determine whether you have a viable legal claim. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case.

You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Mindvalley Auto-Renewal Charges and Cancellation Complaints – Class Action Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating widespread complaints regarding Mindvalley’s potentially deceptive subscription renewal practices. Consumers complain that once enrolled, Mindvalley makes it difficult and confusing to cancel their automatically renewing memberships to prevent consumers from stopping automatic payments to Mindvalley.

Upon investigation, evidence suggests that Mindvalley enrolls users in deceptive, automatically renewing subscription plans with no clear indication that their purchase will result in ongoing charges. Frustrated customers say they were surprised to find recurring charges made to their bank accounts, even after believing they had canceled. Many report that cancellation requests are ignored or that they were denied refunds even when charges were contested immediately.

Our investigation indicates that Mindvalley’s policies may violate federal and/or state consumer protection and automatic renewal laws, including failure to clearly present renewal terms, obtain affirmative consent from consumers, and provide simple and immediate cancellation options. If you have been unable to cancel Mindvalley, been charged by Mindvalley without your consent, or been denied a refund for unfair charges, you are not alone – and Wittels McInturff Palikovic can help determine whether you have a viable legal claim.

Consumer complaints evince a pattern of misleading conduct. One user alleges that “Mindvalley is clearly a scam business: it is purposely made very difficult to find the site in the app and on the website where customers can cancel their subscription.” Another alleges “I was charged $498 automatically with no way to cancel or refund. . . .  I didn’t ask for this. I’ve scoured the website and the directions for cancelling and getting a refund within 15 days . . . those directions didn’t work. I emailed the email address on the invoice . . . one day after being charged. NO RESPONSE.” Yet another alleges, “[I]ts a scam!! [T]hey don’t follow their refund or cancellation policies. . . . [I]ts a big greedy corporation trying to use your pain for monetary gains.” Another alleges, “Unauthorized Renewal. They charge[d] my credit card for a renewal that I did not know existed. . . . They will not refund my money. They say I needed to cancel the renewal prior to being charged. If you go to their website [it] has no cancelation feature. . . . I am SO FRUSTRATED I could scream. They stole my money and will not give it back.” Complaints allege that, when consumers can find Mindvalley’s cancellation link, which one user said took “almost two hours,” the links often do not work.

If you were charged a renewal fee you didn’t authorize, were denied a refund, or had difficulty canceling your Mindvalley subscription, we want to hear from you. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case. You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

EcoShield PestSolutions Cancellation Fee Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating numerous complaints regarding EcoShield’s potentially unlawful practice of charging customers hidden and exorbitant fees to cancel their subscriptions and, when customers attempt to contest those fees, sending their accounts to debt collection.

Further investigation suggests that EcoShield disguises its exorbitant cancellation fees as an “Annual Commitment Discount” that it claims applies when consumers enroll. Then, when customers cancel, EcoShield demands “repayment” of this so-called “discount.” Evidence also suggests that EcoShield’s subscriptions are typically structured to automatically renew without additional action from the customer, meaning that cancellation at any time—even after years of being a customer—triggers the fee. Numerous customers have reported that EcoShield refuses to waive these hidden charges and refers unpaid fees to debt collectors.

WMP has already filed class actions against companies that use similar deceptive tactics and may file suit against EcoShield to recover unauthorized charges and other damages on behalf of affected customers.

Customer complaints further suggest EcoShield is engaging in unlawful practices. Customers have alleged that EcoShield is a “SCAM! SCAM! SCAM! They’re stealing our money!!” and that “[t]his place is a SCAM. It’s a FRAUD and a CON[.]” Consumers further allege that EcoShield’s “contracts are misleading and deceptive. . . . Instead of taking responsibility for their misleading practices, they continue to insist on charging me[,] ignoring the false promises they made when I signed up.” Another customer alleges that EcoShield “told me there was a fee of $150 to cancel. They have constantly texted me and their customer service threatened to turn me over to [a] collection agency. I would never recommend this service.” Yet another customer alleges that Ecoshield “is trying to charge me a $150 cancellation fee which I will dispute as fraud. . . . Do not fall for this company’s schemes.”

If you are or were a customer of EcoShield and you were charged fees that were not properly disclosed, had difficulty canceling your subscription, were denied a refund, or did not receive the service you were promised, you are not alone. Contact a class action attorney at WMP for a free case evaluation. If a lawsuit is filed, there is no cost or fee to join the case.

You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Jolie Showerhead Autorenewal and Difficulty Canceling Investigation

Contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.

Wittels McInturff Palikovic is investigating numerous complaints regarding Jolie Showerhead’s potentially illegal practice of making it difficult and confusing to cancel their automatically renewing subscriptions to prevent consumers from stopping recurring payments to Jolie.

Jolie offers a subscription service to provide replacement filters to their showerheads.  Upon investigation, evidence suggests that Jolie may have designed its cancellation process so as to actually prevent Jolie subscribers from cancelling. These design techniques include over-complicated navigation menus, hiding cancellation options, requiring users to request cancellation multiple times, and requiring users to answer multiple questions before allowing them to cancel.

Consumer complaints accuse Jolie of using “false advertising” and “very misleading” business practices, with customers having “no faith in them.”  Some customers have described Jolie as “a total scam.”  Numerous consumers have reported difficulty successfully cancelling their Jolie subscriptions.

Throughout the process, Jolie uses what experts call “confirmshaming,” where cancelling users are bombarded with a laundry list of features they will lose if they cancel their memberships. Convoluted cancellation processes such as these do not benefit consumers and only serve to reduce cancellations and enable companies to continue to charge consumers for services that they no longer want. Tactics like the ones used by Jolie to prevent users from cancelling subscriptions have been named “dark patterns” by experts.

If you are or were previously a Jolie customer and experienced difficulty trying to cancel your membership, you are not alone!  We urge you to contact a class action attorney at WMP for a free case evaluation.  Should a lawsuit be brought, there is no cost or fee involved in joining the case.  You can contact us by clicking here, calling (914) 775-8862, or emailing us at case@wittelslaw.com.